Frequently Asked Questions
Everything you need to know about our premium scents and services.
What makes your fragrance oils different from others?
Our fragrance oils are premium-grade, highly concentrated, and specifically formulated for optimal performance in candles, soaps, and body care products. We source only the highest quality ingredients to ensure long-lasting scents.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Shipping times vary based on your location and chosen delivery method, generally arriving within 3-7 business days.
Are your products cruelty-free and vegan?
Yes, we are committed to ethical beauty. Our fragrance oils and raw materials are 100% cruelty-free and do not contain any animal-derived ingredients.
What is your return policy for fragrance oils?
To maintain the integrity of our products, we cannot accept returns on fragrance oils once the seal is broken. We highly recommend purchasing our 1/2 oz sample sizes to test a scent before committing to a larger quantity.
Do you offer bulk or wholesale pricing?
We certainly do! We offer tiered pricing for bulk orders directly on our product pages. For very large industrial quantities, please contact our wholesale department for a custom quote.
Can I use your oils in cold process soap making?
Most of our fragrances are tested for cold process soap. Please check the 'IFRA Certificate' and 'Technical Documents' link on each product page for specific usage rates and performance notes regarding acceleration or discoloration.